Submit a Support Request

Visual Pursuits is the name for the package of software and web hosting services provided for photography and art clubs. This service is provided by Software Pursuits, Inc. located in California.

Use this form to report a problem, make a suggestion, or ask a question when your organization website administrator is unable to help you. We will respond as quickly as we can, but you should allow a full business day for a response. We are automatically notified if our websites are down, so you do not need to notify us.

Our tiny service fees do not allow us to provide phone support for this service. Please use this form to send an e-mail. If you have an urgent issue that cannot wait 24 hours for a response, please send your support request and then alert us that you have an urgent issue at +1-650-227-1250.

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If you have a Login Id, please login before using this page. This will automatically identify you and your organization and provides some links that are helpful when we work on your issue and log your request.

Your Name:
Your E-Mail Address - If your e-mail address is not valid you will not receive a reply.


Please make your request as detailed as possible. While we are quite clever, we cannot read your mind or see your screen. Please provide a clear description of any webpage or Image Competition Manager form you are viewing and the text of any error message.

Please be specific. Include ImageId's, competition dates and names, and step by step instructions for how we can reproduce your issue. We have thousands of users and we may not remember any details about you or your organization.


You can paste a screenshot of your webpage or Image Competition Manager screen into your message below. On Windows, hold Alt and press "Print Screen" to place an image of the current window on the clipboard for pasting. On a Mac, to put a screenshot of a window on the clipboard, use Command-Control-Shift-4, then space, then click a window. Note that some browsers, such as Safari, do not paste values in an manner that allows them to be used in an email and you may need to attach images instead.

Hyperlink Help is available to assist you in adding links to webpages or documents.

Hyperlink Help is available to assist you in adding links to webpages or documents.
RadEditor - HTML WYSIWYG Editor. MS Word-like content editing experience thanks to a rich set of formatting tools, dropdowns, dialogs, system modules and built-in spell-check.
RadEditor's components - toolbar, content area, modes and modules
Toolbar's wrapper  
Content area wrapper
RadEditor's bottom area: Design, Html and Preview modes, Statistics module and resize handle.
It contains RadEditor's Modes/views (HTML, Design and Preview), Statistics and Resizer
Editor Mode buttonsStatistics moduleEditor resizer
RadEditor's Modules - special tools used to provide extra information such as Tag Inspector, Real Time HTML Viewer, Tag Properties and other.

Attachments should not be needed if you paste screenshots into the body of your message above. File uploads are started immediately after they are selected. Each attachment cannot exceed 4MB. Your entire message cannot exceed 8MB.

Login problems and problems related to your organization should be directed to the people in your organization that manage this website or your organization.

Send to Website Administrators

If your website malfunctions or you are a website administrator, you should direct your request to Visual Pursuits, a service provided by Software Pursuits. Keep in mind we have thousands of users and dozens of organizations, so do not assume we know you or your environment.

Send to Visual Pursuits

This website is hosted by Visual Pursuits, a service provided by Software Pursuits, Inc.